Our Reseller and Referral partners benefit from ECHO's live, in-house partner support. Your single-point of contact is available and ready to help you with your ongoing partner support needs. We provide specialized, professional support and industry expertise to our partners. Our service professionals provide assistance with everything from questions regarding your Reseller or Referral agreements to providing an approval status on submitted merchant applications.
Specialized Partner Support:
Live partner support chat available to reach your partner support professional
Quality service available to answer questions specific to your partnership
Responsive service that assists partners in providing complete application packages
Assistance that provides timely application status that keeps you focused on selling
Quality Partner Training:
Jump start sales with ECHO Partner trainings, rich with products and services information
Flexible scheduling that meet your availability and sales opportunity demands
Customizable trainings specific to your customer and partnership needs
All-encompassing trainings provide everything from ECHO company background information to our merchant boarding process
We also provide partners with ongoing training, which is available both online with our Flash trainings or by reserving an interactive WebEx training with ECHO's Partner Development Manager
Sales Resources:
Marketing materials with overviews of product features and benefits
A comprehensive partner manual highlighting our products, pricing, applications and underwriting information
Online trainings to keep you informed and up-to-date with our payment products and services
Contact information for your partner support personnel
Application submission contact information for your merchant applications, underwriting documentation and forms
As our partner, you can enjoy the many sales tools available in our Partner Resource Center to assist you in growing your merchant portfolio and revenues